Terms of Service

Last updated: January 15, 2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Sail mobile application and related services (the "Service") operated by Sail ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

Important: These Terms include important information about your rights and obligations, as well as limitations and exclusions that may apply to you.

Acceptance and Eligibility

To use Sail, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into these Terms
  • Not be prohibited from using the Service under applicable law
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials

Description of Service

Sail is a financial management application that provides:

  • Personal and business expense tracking and budgeting tools
  • AI-powered financial insights and recommendations
  • Subscription management and tracking
  • Bank account integration and transaction categorization
  • Financial reporting and analytics
  • AI-powered chat assistance for financial questions

Our Service is designed to help you better manage your finances but does not provide financial, investment, or legal advice.

User Accounts and Responsibilities

Account Creation and Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You are responsible for all activities that occur under your account
  • We recommend using strong passwords and enabling two-factor authentication

Prohibited Uses

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Impersonate any person or entity or misrepresent your affiliation
  • Transmit any harmful, fraudulent, or malicious content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated tools to access the Service without permission
  • Reverse engineer, decompile, or disassemble the application
  • Share your account with others or create multiple accounts

Financial Data and Bank Connections

Bank Account Integration

By connecting your bank accounts to Sail:

  • You authorize us to access your account information through secure third-party providers
  • You confirm you have the authority to provide this access
  • You understand that we use read-only access and cannot initiate transactions
  • You can revoke this access at any time through your account settings

Data Accuracy

  • We strive to provide accurate financial data but cannot guarantee completeness
  • You should verify important information with your financial institution
  • You are responsible for reviewing and categorizing your transactions
  • Report any discrepancies to us promptly

AI-Powered Features

Our AI-powered features, including chat assistance and financial insights:

  • Provide general information and suggestions based on your financial data
  • Do not constitute professional financial, investment, or legal advice
  • May not be suitable for all financial situations
  • Should be used in conjunction with professional advice for important decisions
  • Are continuously improved but may occasionally provide inaccurate information

Subscription and Payments

Subscription Plans

  • We offer various subscription plans with different features and pricing
  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We may change subscription prices with 30 days' notice

Cancellation

  • You may cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of your current billing period
  • You will retain access to paid features until the end of your billing period
  • We may suspend or terminate accounts for non-payment

Intellectual Property

The Service and its original content, features, and functionality are owned by Sail and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

  • You may not copy, modify, distribute, sell, or lease any part of our Service
  • You may not reverse engineer or attempt to extract the source code
  • Our trademarks and trade dress may not be used without written permission
  • You retain ownership of your financial data but grant us license to process it

Disclaimers and Limitations

Service Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind:

  • We do not warrant that the Service will be uninterrupted or error-free
  • We do not guarantee the accuracy or completeness of financial data
  • We are not responsible for third-party content or services
  • Use of the Service is at your own risk

Not Financial Advice

Important: Sail is a financial management tool and does not provide:

  • Financial, investment, or legal advice
  • Recommendations to buy or sell securities
  • Tax preparation or accounting services
  • Professional financial planning services

Limitation of Liability

To the maximum extent permitted by law, Sail shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Financial losses resulting from your use of the Service
  • Damages resulting from unauthorized access to your account
  • Any damages exceeding the amount you paid for the Service in the past 12 months

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

Termination

We may terminate or suspend your account and access to the Service:

  • Immediately, without prior notice, for breach of these Terms
  • For non-payment of fees
  • If we reasonably believe you have violated our policies
  • For any other reason with 30 days' notice

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data after a reasonable period.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service will be resolved through:

  1. Good faith negotiations between the parties
  2. Mediation, if negotiations fail
  3. Binding arbitration or courts in London, England, as a last resort

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on this page
  • Updating the “Last updated” date
  • Sending email notification for significant changes
  • Displaying in-app notifications

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@sailapp.co.uk

General inquiries: hello@sailapp.co.uk

Address: [SAIL FINANCE LTD 4th Floor Silverstream House 45 Fitzroy Street LONDON - W1T 6EB United Kingdom (GB)]
London, United Kingdom

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.